NTUC FairPrice removes Taiwanese pineapples after customer complaints of rotten core

Published:Dec 5, 202316:59
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NTUC FairPrice removes Taiwanese pineapples after customer complaints of rotten core

Grocery retailer large NTUC FairPrice has pulled the cut price value Taiwanese pineapples from their cabinets after complaints courting from the final week of March confirmed images of a brown rotten core present in lots of the fruit.

Clients had been posting images of their pineapple purchases, which featured a discoloration of the middle and the pulp radiating outward. Some images simply confirmed spots, however different photos confirmed superior indicators of the rot.

What do the NTUC FairPrice discount Taiwan pineapples appear like?

A number of netizens have posted what their bought pineapples appear like, with some images taken way back to March 23.

The picture above confirmed a brown shade radiating from the pineapple core that would solely be seen when the client had really sliced the fruit down its middle. Eradicating the pores and skin and eyes wouldn't have proven any of the discoloration.

Listed below are extra images of the pineapples.

The corporate had responded to this buyer’s picture, which they shared on NTUC FairPrice’s Fb wall.

Their remark stated, “Dear Jeremiah Hee, good morning to you. Our sincere apologies for the experience you have shared. We appreciate if you can private message us your contact number, email address along with your receipt so that our customer relations team can get in touch with you. Thank you.”

This buyer talked about that she discovered it troublesome to organize the pineapple for consumption solely to search out that the fruit was rotten on the within. NTUC FairPrice didn't reply her submit.

Taiwan pineapples accessible in mid-March

Different images additionally confirmed the cut price value of the pineapples. This submit confirmed that the fruit was accessible as early as March 18, and was bought at $3.25.

On the identical day, the Taiwan Commerce Middle in Singapore promoted the pineapples too, with a fair lower cost than the one talked about above, at $2.95.

Their caption learn, “From right now, March 18, Taiwan’s pineapple is obtainable in NTUC FairPrice islandwide with an unbeatable value at S$2.95 every.

“Taiwan’s pineapple is famous for the high natural sweetness, aromatic, delicate, and juicy texture. The core is relatively large but tender and edible and not tough-cutting.”

NTUC FAirPrice eliminated the pineapples from cabinets

Lianhe Zaobao talked about that the grocery chain has eliminated the pineapples from their cabinets and dealing intently with the provider to see what had gone mistaken with the product.

Taiwanese superstar Huang Weihan had featured the fruits on his Fb account throughout a livestream, as his followers had additionally despatched him images of the pineapples they purchased.

Native Fb meals teams had been additionally inundated with images of the discolored fruit, the place members suggested the shoppers to throw the fruit away.

On the subject of refunds, FairPrice’s web page has this reply to questions on whether or not recent gadgets could also be refunded. “If you are not satisfied with your item, please send us photos of the defect within 7 days of delivery via the web form. We will refund the value of the item back to your credit card or request that you return the item to the nearest store for a refund.”



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