If you use Airtel SIM and want to keep an eye on your calls, you're in the right spot! Maybe you need to look back at old chats, check how long you talked, or just keep a list for yourself or work. Airtel lets you find your call history in many ways.
We'll show you four ways to check your Airtel call history here—using USSD codes, an online portal, the Airtel Thanks App, and by talking to customer care. You'll learn how to get your call logs easily by the end.
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Why Check Airtel Call History?
Airtel is a top phone service in India with over 400 million users. It gives detailed call info for both prepaid and postpaid users. The TRAI (Telecom Regulatory Authority of India) says phone companies must keep call logs for six months before storing them away.
Here’s why you might need to check your call history:
✔ Track call expenses (for postpaid bills or prepaid usage).
✔ Verify missed or received calls.
✔ Monitor call durations for personal or business purposes.
✔ Keep records for legal or official requirements.
Now, let’s dive into the four methods to access your Airtel call logs.
Method 1: Check Airtel Call History via USSD Codes
This is the oldest and simplest method to retrieve call details. Airtel provides specific USSD codes for prepaid and postpaid users.
For Prepaid Users:
-
Open your SMS app and create a new message.
-
Type:
CopyDownloadEPREBILL [MONTH NAME] [YOUR EMAIL ID]
(Example:
EPREBILL FEBRUARY [email protected]
) -
Send this SMS to 121.
-
You’ll receive a password via SMS—don’t share it!
-
Check your email for a PDF attachment containing call records.
-
Open the PDF using the password received.
For Postpaid Users:
-
Simply send:
CopyDownloadEPREBILL [MONTH NAME]
(Example:
EPREBILL MARCH
) to 121. -
You’ll receive an SMS with call details.
Other Useful Airtel USSD Codes:
-
*123#
– Check balance & validity. -
*121#
– Customer care menu. -
*121*2#
– Data balance check. -
*141#
– Request a callback for talk time.
Method 2: Check Airtel Call History Online
If USSD codes don’t work, try the Airtel Self-Care Portal:
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Visit Airtel’s official website.
-
Log in using your Airtel number & OTP.
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Go to "My Account" > "Prepaid/Postpaid" section.
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Select "Transaction History".
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If prompted, recharge a small amount (if required).
-
Your call history will be displayed.
*Note: Some users may need to pay a nominal fee (₹5-₹10) for detailed logs.*
Method 3: Use the Airtel Thanks App
For a user-friendly experience, download the Airtel Thanks App:
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Download the app from Google Play Store or Apple App Store.
-
Sign in using your Airtel number.
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Tap "My Airtel" > "Transaction History".
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Select "Call Records" and choose the desired month.
-
View or download the detailed call log.
Method 4: Contact Airtel Customer Care
If all else fails, call Airtel’s customer care:
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Dial 121 (toll-free) from your Airtel number.
-
Follow the IVR instructions (press the right options).
-
Request call history details from the executive.
-
They may email/SMS the records to you.
Important Points to Remember
⚠ Unlimited plan users may not get detailed call logs.
⚠ Current month’s call history is usually not available immediately.
⚠ TRAI rules mandate records for only six months—older logs are archived.
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Final Thoughts
Keeping track of your Airtel call history is simple and hassle-free with these four methods. Whether you prefer USSD codes, online portals, the Airtel app, or customer support, you can easily access your call logs whenever needed.
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