SINGAPORE: Many DBS and POSB clients have been unable to entry the banks’ online services on Tuesday (Nov 23), with the disruption lasting for greater than 12 hours. Reports of service outages started surging at about 10am, in response to the web site Downdetector, with near 600 outage reviews made about DBS by about 2.30pm. DBS acknowledged the difficulty in a Facebook submit at about 2.50pm, saying that a few of its clients have been dealing with “intermittent slowness” when accessing its banking services. In an replace at about 10pm, DBS mentioned: “The incapacity to entry a necessary service over such an prolonged time frame is unacceptable and we deeply remorse the inconvenience triggered. “We are doing our best to resolve the situation and as part of our recovery efforts, we will take some services temporarily offline.” This means some services will probably be taken offline briefly from 10pm to 11pm, together with financial institution’s Paylah!, digibank and 3D e-comm transaction services.
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