The next front in Facebook's misinformation battle: climate change

Published:Dec 7, 202310:08
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More than a yr later, in January 2021, a Facebook worker famous an identical concern when looking for "climate change" on the social community's video-on-demand service, Facebook Watch. The second consequence, in response to the worker, was a video titled "Climate Change Panic is not based on facts." The video had been posted 9 days earlier and already had 6.6 million views, in response to one other inner submit.
These examples have been flagged by Facebook (FB) staff on the corporate's inner website, in response to paperwork reviewed by CNN Business. These have been a part of the a whole bunch of inner firm paperwork included as proof to help disclosures made to the Securities and Exchange Commission and offered to Congress in redacted kind by Facebook whistleblower Frances Haugen's authorized counsel. A consortium of reports organizations, together with CNN, reviewed the redacted variations acquired by Congress.
The paperwork spotlight how, for years, some staff of the social media firm — which just lately modified its title to Meta — have raised alarms about climate change misinformation spreading on its platforms, and referred to as on the corporate to do more to crack down on it.
There has lengthy been public stress on the social media firm to take motion on climate change misinformation. In March, CEO Mark Zuckerberg admitted to lawmakers that "climate misinformation ... is a big issue."
This week, Meta introduced extra climate-related efforts that coincided with the beginning of the COP26 Climate Summit, the place world leaders gathered to debate efforts to forestall catastrophic disruptions as a consequence of climate change. Meta was already dealing with heavy scrutiny following the leak of tens of hundreds of pages of inner paperwork Haugen took from the corporate, now often known as the "Facebook Papers."
Although Facebook has taken plenty of steps in latest years to deal with climate change misinformation, it has to this point resisted calls to take away such content material altogether, the way in which it does for Covid-19 or election misinformation. Instead, it has targeted on efforts to advertise good data and depends on third-party reality checkers to label false claims.
On Monday, the corporate's VP of Global Affairs, Nick Clegg, introduced in a weblog submit extra steps Facebook is taking to deal with climate change, together with increasing informational labels on some posts about climate change to greater than a dozen nations.
But the corporate's personal analysis has hinted at limitations with a few of its technique, together with highlighting consumer belief and consciousness points with its Climate Science Center, a devoted hub for climate change data that launched final yr, the paperwork present. Some staff have additionally expressed concern that Facebook's present efforts aren't adequate, paperwork present. In a touch upon one other inner submit from earlier this yr concerning the firm's efforts to fight climate change — together with by enabling folks to boost funds to battle climate change on Instagram and Facebook — one worker mentioned: "This is great work. Can we take it a step farther and start classifying and removing climate misinformation and hoaxes from our platforms?"
Meta has repeatedly mentioned the "Facebook Papers" paint a skewed image of the corporate and its efforts. The firm mentioned the inner paperwork underscore "the reasons why we've launched our Climate Science Center and has informed our approach to connecting people with authoritative information about climate change from the world's leading climate change organizations.""As a result, more than 100,000 people are visiting the Climate Science Center every day and we're continuing to update it with new features and more actionable resources so people know how they can make a difference," Meta spokesperson Kevin McAlister mentioned in an announcement to CNN Business. He added that on Facebook Search and Watch, the corporate has eliminated climate denial ideas and now directs customers to the Climate Science Center and different authoritative data sources, and that misinformation makes up solely a small share of all climate-related content material on the corporate's platforms. Experts, nevertheless, say the stakes couldn't be increased for Facebook to additional ramp up its options for this downside — and shortly. "Given that [climate change] is an existential threat, we can't be casual about the seriousness about the threat of climate misinformation," mentioned John Cook, a post-doctoral analysis fellow on the Climate Change Communication Research Hub at Monash University. "It needs to be addressed with the same level of urgency and proactiveness that they're showing with Covid-19 and election misinformation."
Facebook launched its Climate Science Center in September 2020 in an effort to provide users with authoritative information about climate change.

The shortcomings of Facebook's climate misinformation technique

Facebook launched its Climate Science Center final fall in an effort to offer customers with authoritative, dependable details about climate change and climate science. In September, it mentioned the useful resource had expanded to 16 nations and was reaching greater than 100,000 day by day guests. (Facebook had 1.93 billion day by day lively customers as of that very same month.) On Monday, the corporate mentioned the Climate Science Center will quickly be accessible in greater than 100 nations.

But the corporate's inner paperwork recommend there could also be obstacles to successfully countering misinformation with the Climate Science Center. "Facebook is a key place for people to get information related to climate change, so there is an opportunity to build knowledge through our platform," in response to one inner report posted in April. However, the researchers discovered consumer consciousness of the Climate Science Center was low. The report mentioned 66% of customers surveyed who had visited the middle "say they are not aware" of it; 86% of those that hadn't visited it mentioned they did not learn about it. The report additionally discovered that some customers didn't belief the data Facebook printed in its Climate Science Center, particularly US customers. This tracks with analysis on the consequences of climate misinformation, in response to Cook.

Key quotes from the Facebook Papers

"Providing facts is necessary but it's insufficient to deal with misinformation," Cook mentioned, including that his and others' analysis has discovered that "misinformation can cancel out facts." For instance, if a Facebook submit says one factor and a fact-check label says one other, it might probably go away a consumer confused and believing neither. An efficient technique to deal with climate misinformation "needs to be a mix of providing facts and countering misinformation with fact checking, but also there need to be efforts to reduce the spread of misinformation or to bring down misinformation," Cook mentioned.

Meta, nevertheless, says that analysis was meant to tell inner discussions however was not consultant of its consumer base and subsequently to not measure informal relationships between its customers and real-world points. It additionally notes that some outdoors analysis has discovered that, in basic, folks in the United States are much less more likely to imagine in climate change than folks from different nations. A Pew Research survey from final yr, for instance, discovered that the United States ranked among the many backside in a listing of 14 developed nations in phrases of its residents believing international climate change is "a major threat" to their nation.

Facebook says it does "downrank," or cut back the unfold, of climate change content material that third-party reality checkers have labeled as false, and says "we take action" in opposition to pages, teams or accounts that usually share false claims about climate science. "We work with a global network of over 80 independent fact-checking organizations who review and rate content, including climate content, in more than 60 languages," the corporate mentioned in weblog submit Monday. "When they rate content as false, we add a warning label and move it lower in News Feed so fewer people see it. We don't allow ads that have been rated by one of our fact-checking partners." But it does not outright take away climate change misinformation — one thing it does do for misinformation about Covid-19, vaccines and elections.

Zuckerberg defined that coverage to lawmakers in a March listening to. "We divide the misinformation into things that could cause imminent physical harm, of which Covid misinformation that might lead someone to get sick ... falls in the category of imminent physical harm, and we take down that content. And then other misinformation are things that are false but may not lead to imminent physical harm, we label and reduce their distribution but leave them up," he mentioned.

However, environmental advocates say climate change does certainly current imminent threats to security. "People around the US have faced harm from extreme events just in the last few months with Hurricane Ida and people dying, wildfires across the West and extreme heat in the Northwest," mentioned Kathy Mulvey, accountability marketing campaign director for the Climate & Energy crew on the Union of Concerned Scientists. "Climate change is not a threat in the future, it's a reality in the present."

Correction: A earlier model of this text misstated John Cook's present college affiliation. He is a post-doctoral analysis fellow on the Climate Change Communication Research Hub at Monash University.

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