Singapore

Long waits, ticketing issues as bookings open for Singapore-Malaysia land VTL bus services


SINGAPORE: Travellers seeking to buy bus tickets for the upcoming land vaccinated journey lane (VTL) between Singapore and Malaysia confronted lengthy waits and ticketing issues as bookings opened on Thursday (Nov 25) morning.

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A message on the Transtar Travel web site – one in every of two corporations designated to serve the land VTL – mentioned tickets for the following 30 days had been bought out at about 8.20am, lower than half an hour after they had been made out there at 8am. 

Checks on the Transtar website at about 8am discovered guests positioned in a queue resulting from “high user volume”. 

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However, when directed to the reserving web page later, CNA was unsuccessful in choosing one of many time slots for the out there bus services. 

The website later returned a message saying tickets had been bought out. 

Though the Transtar web site may later be accessed shortly after, CNA remained unable to e-book tickets in both path.

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An error message learn: “Dear valued customer, we are experiencing extreme high traffic and unable to serve your request now. Please try again later. We are sorry for any inconvenience caused.”

A later go to to the Transtar website discovered a message stating that the positioning was at the moment underneath “emergency maintenance”. 

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