Commentary: Gojek, Southeast Asia’s next potential superapp, makes a bold play in Singapore

Published:Dec 6, 202305:05


A phrase of warning for Gojek earlier than this commentary ends: The agency must also rebrand itself as an trade chief in environmental, social and governance (ESG) efforts.Transport tends to get a unhealthy status for carbon emissions, one thing Gojek most likely already recognises and is searching for to alter. In its just lately launched ESG report, Gojek pledged to attain "zero emissions, zero waste and zero barriers" by 2030. It has additionally highlighted its singular deal with socio-economic progress, equality and inclusion. This imaginative and prescient would resonate nicely with the values of their shoppers, particularly a quickly rising group of younger clients who view a firm’s ESG efforts as an more and more essential standards in selecting their service and product choices. Gojek’s staying in Singapore, and more broadly in Southeast Asia, to pursue these strategic choices will profit shoppers, platform staff, complementors, sellers and consumers utilizing this platform. For shoppers, it gives an alternative choice to incumbent gamers corresponding to Grab and ComfortDelGro, which helps preserve pricing and high quality of providers aggressive. Platform staff and complementors of Gojek take pleasure in more alternatives and various kinds of work engagements in addition to a enhance to their bargaining energy and work choices.For the sellers and consumers, an alternate platform implies larger selection and collection of services being provided. It additionally signifies that they don't have to adapt to at least one dominant algorithm in the market, which facilitates a more vibrant and more healthy market in the long run. The key query is whether or not it will possibly carve a area of interest for itself that not solely permits it to keep up a important presence in Singapore but in addition allow it to thrive in this essential hub to the world – and rating a higher valuation when it lastly lists.Dr Kenneth G Huang is the Academic Director of Master of Science in Management of Technology and Innovation at National University of Singapore (NUS) and an Associate Professor with the Department of Strategy & Policy at NUS Business School and the Department of Industrial Systems Engineering & Management at NUS College of Design and Engineering. The opinions expressed are these of the author and don't signify the views and opinions of NUS.

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