UAE News

Book COVID-19 vaccine, apply for premarital health certificate on the DubaiNow app

Virtual doctor at Arab health
Arab Health 2021 in Dubai. Image Credit: Clint Egbert/Gulf News

Dubai: Smart Dubai has launched two further providers from Dubai Health Authority (DHA) on its flagship DubaiNow software. These new providers are Premarital Certificates and Generating a Medical Record Number (MRN).

DubaiNow could be Smart Dubai’s complete go-to app for all good metropolis providers, offering customers with entry to greater than 130 authorities and personal sector providers from greater than 30 entities.

“Seamless, fast and paper-free services are a major part of our mission at Smart Dubai, where we strive to build a sophisticated and world-leading smart city of the future that ensures its people’s happiness and wellbeing above all else,” mentioned Wesam Lootah, CEO of the Smart Dubai Government Establishment. “With that in mind, we launched our DubaiNow application to offer citizens and residents a one-stop shop for all government interactions, transactions and procedures — all available at their fingertips,” he added

Lootah mentioned: “Smart Dubai is committed to collaborating with government entities across every sector, as directed by our wise leadership. We are delighted to be working with Dubai Health Authority yet again, to add two new DHA services to the DubaiNow application, thereby further facilitating access to health services for citizens and residents in the emirate.”

Ahmed Al Nuaimi, CEO of Joint Corporate Support Services at DHA emphasised that DHA was eager to foster the use of good expertise, processes and procedures throughout all points of the health-care sector to additional enhance efficiencies, improve hospital administration and improve affected person care and comfort. He mentioned the implementation of good expertise has helped improve the proportion of buyer satisfaction.

Al Nuaimi highlighted that the DHA laid emphasis on artistic and modern concepts to assist simplify procedures and improve health service supply throughout its amenities. He mentioned that the DHA is eager to reinforce good transformation and foster the use of good applied sciences and options consistent with the Emirate’s and Smart Dubai’s imaginative and prescient of shifting in the direction of a paperless system.

Premarital certificate digitised

For the Premarital service, Smart Dubai has collaborated with DHA, together with Dubai Courts and City Makers — a subsidiary of the General Secretariat of The Executive Council of Dubai that goals to design buyer journeys and implement modern design concepts in authorities providers.

The service permits residents of Dubai who’re planning to get married in the emirate to apply for their premarital health certificate on DubaiNow, saving them effort and time with a sophisticated, easy and hassle-free expertise. Users merely must fill the kind for a premarital certificate and pay the related charges via the app in minutes.

The certificate will likely be able to view and {download} proper from the software in a matter of days, together with all data and required paperwork associated to marriage procedures, permitting customers to move to Dubai Courts ready. A digital marriage certificate may also be accessible on the app to be saved as a digital document.

Mohammed Ahmad Al Obaidli, Executive Director of the Case Management Sector at Dubai Courts, mentioned: “This collaboration forms part of our efforts at Dubai Courts to fulfil the leadership’s directives and establish a smart platform to connect government entities and allow them to provide integrated services, in line with Dubai’s ambitious vision for digital transformation. The objective is to enhance our partnership and collaborate to streamline premarital tests and issue digital marriage certificates.”

Obaidli added: “We are both committed to making Dubai the world’s smartest city, offering integrated government services to customers. Dubai Courts is keen to always offer top-quality digital and smart services to our partners and customers.”

Book COVID-19 vaccine with Medical Record Number

The DHA’s Medical Record Number (MRN) service was launched by Smart Dubai and DHA to help customers who’re planning to get the COVID-19 vaccine with the Authority. Users want an MRN to have the ability to ebook an appointment for the vaccine with the DHA, and the new service permits them to generate it proper from the DubaiNow software.

The metropolis providers on DubaiNow will be labeled into 12 totally different classes, together with health care, the place Smart Dubai beforehand collaborated with DHA to launch the DHA Visiting Doctors Directory, in addition to Patient Services — a characteristic that enables customers to view and handle previous and upcoming appointments for themselves and their households, in addition to to view lab outcomes and present prescribed remedy.

DubaiNow’s contactless metropolis providers software has helped cut back the variety of occasions people want to go to customer support centres yearly from 23 to 9 occasions, saving each particular person 28 hours. By the finish of 2020, the software had processed 13.7 million transactions, valued at greater than Dh 7.1 billion.

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